Privacy Policy

This Privacy Policy applies to the website located at www.understand.io (the "Website"), which is operated by Understand Tech Limited ("Understand.io" or "us" or "we"). By using the Website, you signify your agreement to all of the terms of this Privacy Policy.

We are committed to ensuring that your privacy is protected. This Privacy Policy lets you know what information we may collect from you, how we collect it, how we use it and with whom we share it.

This policy can change from time to time, and such changes will be reflected by updating this page. You should check this page from time to time to ensure that you are happy with any changes. If you continue to use the Website after we have made any changes to the Privacy Policy, then your continued use of the Website will service as your permission for your Personal Information to be used under the terms of the revised Privacy Policy.

This Privacy Policy forms part of our Terms and Conditions.

TYPES OF PERSONAL INFORMATION THAT MAY BE COLLECTED

"Personal Information" as used in this Privacy Policy means information that identifies a particular individual or company, such as (but not limited to) full name, mailing address, email address, and telephone number.

Information That You Provide Us:

When you visit certain sections of the Website, we may ask you to provide us with specific information, including (but not limited to):

-contact information, such as your name, mailing address, phone number and email address;

-unique identifiers such as a user name and password;

-financial information, such as your debit/credit number or similar information.

Site Usage Information:

We may receive and store certain types of Internet usage information whenever you visit the Website, such as your landing page, order of pages viewed, your IP address, the type of browser making the request, the preceding page view and other such non-personal information.

HOW INFORMATION IS COLLECTED

Registration:

When you register for products or services through the Website, you must complete a registration form and provide personally identifiable information. You may also be asked to choose a password.

Cookies:

As with many websites, our Websites uses a technology called "Cookies". Cookies automatically identify your browser to the Website whenever your computer is used the visit the Website. Accepting cookies enables you, among other things, to personalise your experience on the Website. If you do not want information collected through the use of cookies, your browser should contain an option that allows you to disable or delete cookie data at any time. Some areas of the Website, however, may not provide you with a personalised experience if you have disabled the use of cookies. The cookies are not tied to Personal Information.

Transaction Information:

If you conduct a financial transaction on our Website, you will be required to provide certain financial information, including contact information and debit or credit card details. We will use this information to complete the transaction that you have requested.

We do not store any of your payment card details. This information is encrypted, securely stored and processed by Optimal Payments to enable us to bill you in accordance with your Billing Plan.

HOW WE USE THE INFORMATION COLLECTED

As applicable, the information you provide may be used to (this list is not exhaustive):

-Contact you about the Website or updates to the Website;

-Contact you relating to your subscription or user status;

-Confirm or fulfil an order you have made;

-Send you print or electronic publications about Understand.io;

-Monitor and track your use of our products and services;

-Monitor your compliance with the Terms and Conditions;

-Maintain website security;

-Enhance navigation

WITH WHOM THE INFORMATION MAY BE SHARED

We will not share your Personal Information with unrelated third parties or for any external marketing purposes.

We may share your Personal Information where we are required to do so by law, to protect our rights, to protect the right of other users of the Website or with suppliers that we engage to process data on our behalf.

AMENDING OR UPDATING YOUR PERSONAL INFORMATION

You may at any time request details of personal information which we hold about you, which we will supply on verification of your identity. If you believe that any information we are holding on you is incorrect or incomplete, you can change this in your user account. Alternatively, you may email us and we will promptly correct any information found to be incorrect within 30 days.

BUSINESS TRANSFERS

In the event that Understand.io sells all or part of its business, we may transfer your Personal Information as part of the sale.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

All private information is protected by a dedicated SSL certificate. We also perform daily offsite backups, and your data is available for export at any time.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Last updated 2015-04-24